Warrington is currently defined as a ‘high risk’ coronavirus alert area and will be moving into Tier 3 ‘very high risk’ restrictions.
A package of financial support has been agreed and we will be sharing more information as soon as possible. You can read our latest statement on this, or visit our coronavirus webpages for more information on the current guidance and restrictions.
This accessibility statement applies to warrington.gov.uk
This website is run by Warrington Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back in touch with you. If you cannot view the map on our ‘contact us’ page, call us on 01925 443322 or email contact@warrington.gov.uk for directions.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email digital@warrington.gov.uk or call 01925 443322 and ask for a member of the communications team who will be able to help you.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Details of how to contact us are on our contact us page.
Warrington Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
We know of the following issues:
We plan to address the issues by the end of December 2020.
Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.
Our forms are built and hosted through third party software and ‘skinned’ to look like our website.
We are currently running a Transformation programme from 2019 to 2021 within the council which aims to digitally transform interactions with council services making it easier to contact, manage and take services from the council. This includes several council and third party systems which may currently be difficult to navigate being updated such as our planning search portal these will be updated as the programme progresses or as contracts are renewed. As an alternative you can get in touch with Contact Warrington who can help with finding out the information you need.
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word or PDF documents. Some of these are being replaced with online forms as part of the Transformation programme and any other essential documents should be fixed or replaced with accessible HTML pages by the end of 2020.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Our accessibility roadmap shows how and when we plan to improve accessibility on this website.
This statement was prepared on 21September 2020. It was last reviewed on 21September 2020. This website was last tested on 21September 2020. The test was carried out by Warrington Borough Council web team using Siteimprove software and live user testing.
You can read the full accessibility test report.
