As a consequence of the COVID-19 pandemic and with our desire to keep you and your new baby as safe as possible, your child's registration will take place in two stages, across two appointments.

The first appointment will take place over the phone, and the second in person at the Register Office. Your registrar will arrange your second appointment for you during your first telephone appointment. Your second appointment is likely to take place on the same day as your telephone appointment, if suitable and depending on availability.

Please read the following carefully as it includes important information about the new process for birth registration.

Stage one

For your first appointment, a registrar will call you on the date and time arranged.

During the call, you will be asked to give us information which will be used to complete your child's birth certificate.

Stage two

Your registrar will make your stage two appointment for you during your phone call.

According to current legislation, the signing of the birth register must take place in the presence of a registrar. That is why your second appointment will take place in person at the Register Office. You will be asked to check the register page, which will include all the information you gave to the registrar during your telephone appointment.

Please Note

Your child's registration is not complete and you cannot order certificates until you have signed the register page at the Register Office.

Birth Certificates will be available to purchase at your appointment. We can only accept credit / debit card payments. Certificates will also be available to order from www.warrington.gov.uk/certificates immediately after the registration.

Normally you should register your child’s birth within 42 days, but due to the lockdown we know this hasn't been possible. Don't worry, just book the next available appointment.
 

Who can register the birth

Who can register the birth depends on your personal circumstances. Find out who can register a birth on .GOV.UK.

Where to register the birth

If your baby was born in Warrington you must register at Warrington Register Office, whether or not you live here. You have to make an appointment.

Making an appointment

Please note that our Contact Centre is unable to book appointments at this time, you can book a stage one appointment online.

Arranging the appointment
  • Appointments are available Monday to Friday, between 9am-4.30pm. 
  • Appointments aren’t available on weekends or bank holidays. 
What we’ll ask you, and what you need to bring

To keep parents and colleagues as safe as possible during the Covid-19 pandemic, we have changed the way in which you can register your baby.

Your child’s registration will now take place in two stages.

  • Firstly, you should make an appointment for a registrar to call you. During this phone call the registrar will ask registration questions (see below).
  • At the end of your call, your registrar will make a second appointment for you. This appointment will take place in person at the register office, and will allow you to check and sign the register page.

During your telephone appointment we’ll ask you about your baby:

  • Their first name, middle name(s) and surname
  • Whether they are a boy or a girl
  • When they were born – this will just be the date, unless you’re registering twins or triplets etc, in which case we’ll also need the time when each baby was born

And we’ll ask about you, and the baby’s other parent if you’re both being included on the birth certificate:

Please note,

  • if the child's parents were married to each other, or in a civil partnership at the time of the child's birth, either parent may take the phone call.
  • If the child's parents were not married to each other, or in a civil partnership at the time of birth, and both parents wish to be named on the birth certificate, both parents must be present during the phone call. If a the second parent's details are not to be included on the birth certificate, the child's mother alone may take the call.

If English is not your first language and you feel you may need the help of an interpreter, please ensure someone who can interpret for you is also present during the phone call.

During the call, the registrar will ask you for the following information:

  • Your name and address 
  • Your occupation
  • Where and when you were born
  • If you have any other children
  • Any previous names or surnames
  • The date of your marriage or civil partnership (if this applies)

At your second appointment, we will ask you to check and sign the register page. If the child's parents were married to each other, or in a civil partnership at the time of the child's birth, the parent who gave the information over the phone should attend the Register Office to sign the register page.

If the child's parents were not married to each other, or in a civil partnership at the time of birth, and both parents gave information over the phone, they both must be present at the Register Office and each sign the register page. If the mother alone gave the information over the phone, and no second parent's details were added, she alone should attend to sign.

It’s really useful if you can bring:

  • Your passport(s)
  • Your driving licence(s)
  • A recent utility bill
  • Your marriage or civil partnership certificate, if this applies

But don’t worry if you don’t have these documents available, you may still sign the register page without them. 

However it can cost you between £75 and £90 if you need to correct or add any information at a later date. So before you sign the register, please make sure you check all the information carefully.

Birth certificates

There are two types of birth certificates:

  • a short one which shows only your baby’s name, gender, date and place of birth
  • a longer one which also shows information about you as the parent(s)

Unfortunately, you cannot buy birth certificates at your appointment. Instead, you will be able to order certificates online as soon as you have completed your second appointment to sign the register. Birth certificates cost £11.00 each. Find out about ordering a copy of a birth certificate.

Costs

It’s free to book an appointment and register a birth, but there is a cost if you want to buy a copy of the birth certificate.