Payments using Mastercard
We are currently experiencing issues taking payments from Mastercards, you may experience slow processing or declined payments. If this is affecting you please use another type of card or try your transaction again later.
Contact the council
Visiting us
Please note: Our customer contact centre at 1 Time Square remains closed for now. We’re working to safely open the centre as soon as possible.
In the meantime, you can report an issue or make an enquiry online.
We cannot accept any post in person. You can post your items to our postal address below.
During office hours
We are open 8.30am to 5pm, Monday to Friday.
Any report sent through our online web pages during out of hours will not be picked up until the next working day.
Online
Report a problem or issue in your area
General enquiries, compliments and questions
Phone
Call us on 01925 443322
Post
Warrington Borough Council, East Annexe, Town Hall, Sankey Street, Warrington, WA1 1UH
Out of office hours
5pm to 8.30am, Monday to Friday, all day Saturday, Sunday and Bank Holidays
Online
General enquiries, compliments and questions
Report a problem or issue in your area
Any report sent through our online web pages during out of hours will not be picked up until the next working day.
Contact Warrington
1 Time Square, Warrington, WA1 2EN