From Tuesday 22 September, there will be new coronavirus restrictions for Warrington.
Visit the coronavirus page for more information about these important new measures.
Our vision is to deliver easy to use services that are designed with input from our customers, that deliver improved value for money for the council and that encourage and enable greater independence.
To encourage customers who can self-serve, to self-serve so that we can focus our reduced resources on the people who need our help the most.
This strategy applies to all parts of the council and to services that are initiated by customer contact across all customer access channels, including:
It applies to both inbound and outbound contact and covers all aspects of service delivery from the initial contact being made right through to resolution.