Reservation fees are non-refundable, and any change to the date, time or venue of a ceremony will incur a further non-refundable payment of the same amount.
Any ceremony cancelled in writing more than two months to the day in advance will receive a full refund upon request.
Any ceremony cancelled in writing between two months and up to eight days before the ceremony will receive a 50% refund upon request.
Any ceremony cancelled with fewer than 7 full day’s notice will not be refunded.
For any ceremony cancelled or postponed due to the Covid-19 pandemic, refunds of the ceremony fee will be considered by the Superintendent Registrar on a case by case basis. Similarly, if you have to alter the date, time or venue of your ceremony due to the pandemic, the Superintendent Registrar will consider waiving the reservation fee re-charge on a case by case basis.
Please note, cancellations made over the phone are not accepted in order to protect our couples from fraudulent or malicious cancellations. All cancellations should be made in writing to registrars@warrington.gov.uk.
