In order that we can continue to understand demand for hackney carriages within our area, we and other council's regularly undertake an independent survey into the level of service provided by the hackney carriage trade in the area. This is known as an Unmet Demand Survey.

Surveys will be undertaken observing service at ranks in the area, as well as interviews in the street with members of the public and discussion with key stakeholders such as the police, supermarkets and users with disabilities.

Further evidence may be gathered at any time until this final report is signed off by ourselves, which we expect to occur by late Spring 2020.

The deadline for the completion of this survey is 25 November 2019.