Services for customers
If you're a Housingplus customer living in temporary accommodation, you can now pay rent and service charges by card either over the phone or at reception. You can also pay via direct debit or via cash or cheque at reception at the Homelessness and Housing Advice Service reception, The Gateway.
In addition to the self-service computers, we have a customer help desk with staff to help you access online applications, search for PRS property and set up email accounts etc.
This service is available on request (where possible) or you can make an appointment with one of the customer service staff.
The council discusses eligible planning applications with developers to provide affordable housing for rent, sale or shared ownership (part rent/ part sale).