On behalf of Warrington, our Mayor Cllr Maureen Creaghan, sends sincere condolences to Her Majesty The Queen and the Royal Family, following the death of HRH The Duke of Edinburgh, Prince Philip. Read the Mayor's full statement.
If we overpay you
An overpayment is when you have been paid benefit or support that you are not entitled to.
This can happen because:
- you left your home and we paid you for a period after you left
- you, or a member of your household, had a change in circumstances or income, which meant you were entitled to less benefit, and we had already paid you at a higher rate
- you didn't tell us that your circumstances had changed and we paid you benefit or support that you were not entitled to.
Other ways to pay:
- Debit card – telephone 01925 442196
- Automated payment system – telephone 0300 456 0530 available 24 hours per day
- Allpay – you can pay using the invoice sent to you at any post office or outlet displaying the ‘paypoint’ logo.
- Standing order - telephone 01925 442196.
- Cheque – made payable to Warrington Borough Council. Please write your invoice number on the back and send it to:
The Overpayment Section, Benefits and Exchequer Services, New Town House, Buttermarket Street, Warrington WA1 2NH
If you need any further advice, you can contact the overpayment section, by calling us on 01925 442196, 9:00 am – 5:00 pm, Monday to Friday.