New and replacement vehicles

Please be aware that due to the ongoing pandemic, you'll be unable to access 1 Time Square reception.

Vehicle licence plates

If your vehicle licence is due to expire, don't discard your old plates. You will need to keep these on the vehicle. We'll be posting out replacement plates shortly.

New/Replacement vehicles

All vehicle applications and supporting documents must be submitted electronically. If you have a problem with your current licensed vehicle please email us at taxi@warrington.gov.uk.

Thank you for your patience during these difficult times.

Licence extensions

Licences cannot be extended. If you wish to continue using the vehicle, you must pay the required fee together with the appropriate documentation before the expiry of the licence. You must also ensure that your vehicle is booked in with Warrington's Own Buses for its six-month test when it's due.

If you're considering cancelling your insurance due to the ongoing effects of coronavirus, you must inform us and we'll suspend your licence.

These are unique and challenging times for everyone, and we thank you in advance for your co-operation.

FAQs

What happens if I want to cancel my insurance as I'm not using the vehicle?

If you wish to park up your vehicle as an Operator or Proprietor, and cancel your private Hire or Hackney Carriage/hire and reward insurance you'll need to:

  • Contact us by email to confirm this, and we'll suspend your licence.
  • If there are several months left on your vehicle licence, we'll be unable to amend this, but we can offer credit against the new licence once you decide to put the vehicle back on the road.
  • You mustn't remove any signage. The car can't be used for any other purpose, including private use. Even though your vehicle is suspended, it's still a legally licensed vehicle, which is no longer insured since you only hold a compliance certificate for a licensed vehicle.

The suspension can be lifted at your request once current and correct insurance is provided.

 

I don't want to use the vehicle as a taxi for the time being, but I do need to use it for private use during the pandemic

  1. You'll need to amend your insurance to domestic and pleasure only (please consult your insurance company).
  2. You'll need to obtain a standard MOT certificate; our compliance certificate isn't valid other than when we licence the vehicle ourselves.
  3. You must inform us and surrender the licence, ensuring that all taxi signage is removed; as the car would no longer be insured to use as a taxi.
  4. If there are several months left on your vehicle licence, we can offer credit against the new licence once you decide to put the vehicle back on the road.

 

I am thinking about using my taxi for deliveries

  1. You'll need to check that your insurance covers you for hire and reward in addition to the standard private Hire/or Hackney Carriage cover.
  2. You may need to obtain a standard MOT certificate for deliveries. Always check with the company you'd be doing deliveries for, as our compliance certificate is only valid when the vehicle is being used as a licenced taxi.
  3. You must inform us.
  4. All taxi signage must remain in place.
  5. If you work with an operator, it's best to seek permission to do delivery work, as you may have to remove their operator signage.
  6. Signage belonging to the delivery company should be avoided; however, we would consider this on a case by case basis.
New driver applications

Please be aware that due to the ongoing pandemic, you'll be unable to access 1 Time Square reception.

New driver applications

Due to current government guidelines on social distancing, you must submit new applications for Private Hire/Hackney Carriage driver licenses electronically. Restrictions on social interaction mean we're unable to complete any part of the application process face to face. Therefore the communications, knowledge and Safeguarding tests are to be conducted virtually. 

If you're unable to arrange an appointment with your GP, please contact us. Similarly, if there's a long waiting list for appointments for a group two medical, contact us for alternative medical centres offering appointments to non-registered patients. 

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Existing applications

Applications received before the pandemic will be considered on a case by case basis and will depend on the application status. For example, you must have passed your communication/knowledge/and driver test, and all necessary checks must be complete. Furthermore, your DBS check, DVLA group 2 medical and DVLA licence must be in order.

Renewals 

Renewal applications, like new applications, will only be accepted electronically. Drivers must retain their old ID badges until you receive your new licence. You'll receive a copy of your renewed licence by email which we advise to keep with you when you're driving a licensed taxi.

Medicals

Please scan and email your medical D4 certificate and certificate of fitness to drive to us. If you're unable to arrange an appointment for a group two medical, please contact us. Similarly, if there's a long waiting list for appointments with your GP, contact us for alternative medical centres offering appointments to non-registered patients. 

These are unique and challenging times for everyone, and we thank you in advance for your co-operation.

FAQs

What happens if I want to cancel my insurance as I'm not using the vehicle?

If you wish to park up your vehicle as an Operator or Proprietor, and cancel your private Hire or Hackney Carriage/hire and reward insurance you'll need to:

  • Contact us by email to confirm this, and we'll suspend your licence.
  • If there are several months left on your vehicle licence, we'll be unable to amend this, but we can offer credit against the new licence once you decide to put the vehicle back on the road.
  • You mustn't remove any signage. The car can't be used for any other purpose, including private use. Even though your vehicle is suspended, it's still a legally licensed vehicle, which is no longer insured since you only hold a compliance certificate for a licensed vehicle.

The suspension can be lifted at your request once current and correct insurance is provided.

 

I don't want to use the vehicle as a taxi for the time being, but I do need to use it for private use during the pandemic

  1. You'll need to amend your insurance to domestic and pleasure only (please consult your insurance company).
  2. You'll need to obtain a standard MOT certificate; our compliance certificate isn't valid other than when we licence the vehicle ourselves.
  3. You must inform us and surrender the licence, ensuring that all taxi signage is removed; as the car would no longer be insured to use as a taxi.
  4. If there are several months left on your vehicle licence, we can offer credit against the new licence once you decide to put the vehicle back on the road.

 

I am thinking about using my taxi for deliveries

  1. You'll need to check that your insurance covers you for hire and reward in addition to the standard private Hire/or Hackney Carriage cover.
  2. You may need to obtain a standard MOT certificate for deliveries. Always check with the company you'd be doing deliveries for, as our compliance certificate is only valid when the vehicle is being used as a licenced taxi.
  3. You must inform us.
  4. All taxi signage must remain in place.
  5. If you work with an operator, it's best to seek permission to do delivery work, as you may have to remove their operator signage.
  6. Signage belonging to the delivery company should be avoided; however, we would consider this on a case by case basis